Frequently Asked Questions

What is the Braxelet App?
It is a new dating app, which combines the possibility of meeting people remotely, but also face-to-face.
On the one hand, you will be able to search for people through the traditional mode of "sweeping to the right" the photos of your potential matches (remote mode).
On the other hand, you will be able to meet people in person, through the use of the Braxelet bracelet and an acceptance code, which will be given to the user. You will also be given a Rejection Code.


How many types of bracelets are there?
There are 3 types of bracelets:
- RED: For Women Seeking Man
- BLUE: For Men seeking Woman
- MULTICOLORED: For Man looking for Man and Woman looking for Woman


How do I select the type of bracelet I want?
The Type or color of the bracelet must be selected by the User during their subscription in the App.


Can you change the Type of Bracelet initially chosen?
Yes, you can change type of bracelet in the future.


What happens if I lose my bracelet?
You must request the bracelet within the App (as if it were a change of bracelet type) and it will be sent (and invoiced) to your address.


Where is the bracelet received?
It will be received at the address indicated by the User during their subscription to the App.


How the rejection code and acceptance code should be used?
ACCEPTANCE CODE
Ask your desired person for the acceptance code, after seeing her/him face-to-face.
Enter that code in your App and 2 hours later, you can contact that person, if she/he accepts your invitation.
After that lapse of time you will now if you were accepted or not.

REJECTION CODE
If you don't wish to be contacted by an interested party, just don't give her/him your acceptance code.
If the person is persistent, you could give your rejection code (without the person knowing it at the time).
The persistent person will enter such code in the App, and 2 hours later he/she won't be able to contact you, appearing as blocked for you and will get a warning in the App regarding which, after 3 rejection codes attempts, he/she will be automatically blocked in the App.


Is the Application paid?
Yes, it is paid (and the bracelet shipment is included in that rate).


What special functions will I have as a user of the Baxelet App?
Being a member of Braxelet App allows you to have access to more features and obtain the following advantages:
- Boost (and be the top profile for 30 minutes).
- Unlimited Likes (swipe right unlimited times).
- Give “Super Likes” (to show special interest in someone).
- Rewind (if you accidentally swiped someone).
- See who likes you (before you decide whether to like or not).
- See who visited or looked at your profile before.
- Turn off Ads.


On which platforms can you download the Braxelet App?
Braxelet is available on iOS, Android and Web.


What are the advantages of meeting people in person?
You don't need to trust only in photos anymore. Nothing could be better than see the person face-to-face.
After entering an acceptance code, 2 hours are required until you can chat/call through the App.
This period of 2 hours frees the required person from having to accept the invitation on the spot.
To know the preferences of the person you're asking his/her acceptance code, you will notice by the color of his/her bracelet.
The App will also let you know people in the classic way, too.


In case of inconveniences or technical questions, where can I contact you?
You can contact us at support@braxelet.com


Can I use the application in English or Spanish?
Yes, the language can be configured within the App.